Create an Account and Open the User Dashboard
Open the “Free Trial” link below to go to the VPNFee user dashboard's account creation page. VPNFee doesn't require an email address; create an account with a username and password. Choose a username you can recognize, and use a password you don't use on other sites. Before submitting, check your entries, especially your keyboard input, capitalization, and any spaces at the beginning or end, to avoid login issues later.
Once you're in the dashboard, find an option such as “Account Overview” and confirm that it shows the account you just created. Creating an account, downloading a client, and activating a plan are separate steps: being able to sign in doesn't mean you have an active plan you can connect with. The “Free Trial” link doesn't replace the prices and terms shown on the order page. For anything involving payment, refer to the plan and order details shown in the next step.
If you already have an account, sign in through the dashboard instead of creating another one just to reinstall a client. Keep the dashboard open: you'll use it to confirm orders, copy your subscription, and get clients. Consider bookmarking the main site and user dashboard separately. Use the main site to check service details and the dashboard to manage your subscription.
Choose a Plan and Check Your Order Status
Open the plans section in the dashboard. Choose a billing option based on how often you use the service, then compare data allowances. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Monthly data resets on the day your plan starts, not at the beginning of each calendar month. Check your account overview after activation for your account's status; the steps on this page don't determine your actual reset date.
If you prefer to pay for data as you use it, compare the data plans: ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. Data lasts until used and never expires. The main difference between data plans and monthly subscriptions is how billing and data work, not the number of devices: this service allows unlimited simultaneous devices. Estimate your needs for browsing, video, and file transfers, then choose a suitable plan. There's no need to pick a larger data allowance just to install a client.
Once you've chosen a plan, check its name, price, data allowance, and billing method on the order confirmation page, then pay as instructed in the dashboard. VPNFee supports Alipay, WeChat Pay, and USDT, and offers a 60-day money-back guarantee. For USDT payments, always use the network and payment details shown on the current order. Don't rely on information in screenshots of past orders. After paying, return to the dashboard and check that your order and plan have been updated. A redirect from the payment page alone doesn't confirm your plan status.
If your plan doesn't appear active, refresh the account overview and check your order history first. Don't place another order until you know the status of the current one. Keep your order details and contact support through a dashboard ticket if needed. If you upgrade partway through a plan, the price difference is converted into remaining days, so check the confirmation page before upgrading. See the pricing page for full prices and terms. Once your plan is active, continue to get your subscription.
Get Your Subscription and Keep It Secure
Return to the account overview and look for subscription options near your active plan details. The dashboard may offer one-click import or a way to copy your subscription link. If you already have a client installed, use the matching import option in the dashboard. If not, continue to the next section, then return to the overview to copy the link once your client is ready. Don't mistake the dashboard URL in your browser's address bar for a subscription link; they serve different purposes.
Your subscription lets a client retrieve available routes and related settings. It isn't an installation file or a regular webpage to open repeatedly in a browser. If you copy it manually, copy the entire link, including any parameters at the end. After pasting it, check for extra spaces, line breaks, or other text. If the client shows an empty list, first check where you copied the link from rather than editing its characters yourself.
Your subscription link may contain account access credentials. Add it only to a trusted client; don't post it in public comments, group chats, or online testing sites. If you need to share a screenshot for help, hide the full link, QR code, and any sensitive account details. This guide doesn't show a real subscription link. Get your own from the user dashboard; example content in a guide won't connect.
If the dashboard says your plan isn't active, has expired, or has run out of data, resolve your account status before importing the subscription. Copying the same link repeatedly won't change your plan status. If you think someone else may have obtained your link, check whether the dashboard offers a subscription reset and follow its instructions. After a reset, update the configuration in your own client as described in the dashboard.
Get and Set Up a Client for Your Platform
Open the client downloads section in the dashboard using the link below, then choose a VPNFee client for your device. Sign in to get a client for Windows, macOS, Android, or Linux; you don't need a purchased plan to download one. You still need to check your subscription status before connecting. iOS works differently: the App Store link is available only to accounts with a purchased, unexpired plan. Don't substitute a file with the same name from search results for the download provided in the dashboard.
Windows: Add Your Subscription or Configuration
Choose the Windows client in the dashboard, follow the installation wizard, and open the app. If Windows displays a permission prompt, first confirm that the file came from the dashboard's download link, then allow it if needed. When you open the client for the first time, go to “Subscription” or “Configuration” and find an option to add a configuration or import from a link. Paste the full subscription you copied from the account overview, then give it a name you'll recognize.
After saving, update or refresh the client and wait for the route list to appear. If you use one-click import from the dashboard, your browser may ask whether to open the client. Check that it's the right app before allowing it. If the client doesn't open, copy and import the link instead. Once imported, select this configuration; don't accidentally use another one you saved earlier. For settings such as launching at startup, see the Windows setup guide for beginners after verifying your connection.
macOS: Allow Required Permissions and Update Your Configuration
Get the macOS client from the dashboard, follow the installation instructions, and open it from Applications. If macOS displays a security alert, first confirm that the download source and file match your system. Don't disable system protections just to continue the installation. Then open the client's configuration management or subscription page, choose the option to add from a link, paste your subscription, and save it. Wait for the update to finish.
For one-click import through a browser, allow it to open the appropriate client. If you've imported the subscription but no routes appear, go back to the configuration page and check the update status. The first time you connect, your system may ask to allow network configuration. Read the prompt and grant the permissions needed for the feature. Importing a configuration and turning on the connection are separate steps: seeing a configuration name means it was added, but you still need to select it, choose a route, and connect.
Android: Import Your Link and Approve the Connection Request
Sign in to the dashboard on your Android device and download the client, then follow the installation prompts. If Android asks you to allow app installation from a source, first make sure it's the browser you're using for this download. You can restore the permission afterward if you prefer. Open the client, find the add option under subscriptions or configurations, choose import from link, paste your subscription, and update it.
Once the route list appears, select your configuration. When connecting, read the system's VPN connection request and allow it only if it came from the client you just opened. If the connection drops when you switch apps, check the system's background activity and battery settings, but don't change everything at once. First confirm that the client connects normally in the foreground, then troubleshoot background behavior one setting at a time. This helps identify whether the issue is with the configuration or device management.
iOS: Get the Client from the Dashboard and Allow Configuration
On an iPhone or iPad, first confirm in the dashboard that you've purchased a plan and it hasn't expired. Then open the client downloads section and get the App Store link for iOS. If the dashboard says an active plan is required, resolve your plan status instead of repeatedly trying other download links. After installing the client, return to the dashboard to try one-click import, or add the link manually in the client's subscription manager.
The first time you connect, iOS may ask permission to add a VPN configuration. Read the system prompt, confirm, and complete any required authorization. Return to the client, check that your subscription is selected and routes are listed, then connect. Seeing a configuration name in Settings doesn't mean you're connected; verify access in the next section. If you're new to the interface, see the complete iOS beginner's guide.
Linux: Use the Client Provided in the Dashboard
Get the Linux client from the dashboard and follow its instructions to choose an installation method for your environment. After installation, add your subscription through the client's subscription or configuration options, update the routes, select the configuration, and connect. System proxy settings vary between desktop environments, so don't assume the menus are the same as on another operating system. For help choosing a route type and configuration mode for your needs, see the service selection guide. For now, complete the basic connection setup.
Connect to a Route and Verify Access
After the subscription updates successfully, select your configuration in the client, then choose a route from the list. For your first connection, start with a region that's easy for you to identify, then adjust based on the websites you use and your experience. Don't judge performance by the region name alone. When connecting, check whether the client also asks you to enable the system proxy, allow network configuration, or confirm connection permissions. Follow the instructions for your client.
To verify your connection, first check that the client shows as connected. Then open an international website you normally use, refresh the page, and try an actual task, such as opening a content page or playing a video. A connection icon in the status bar only shows that the device has established a connection; it doesn't prove that every app is using the route. In rule mode, some websites may continue to use your local network. Check access in the app or website you're trying to use.
If the client shows connected but your target website won't open, first confirm that your device has internet access without the client. Then check that the subscription updated successfully, the right configuration is selected, and your plan is active. Next, try another route and reload the website. Change only one thing at a time to help identify the issue. Avoid running multiple network proxy apps at once, as their settings may conflict. Don't submit your subscription to unfamiliar websites to test it.
If websites work but a particular app doesn't, check whether it needs to be restarted and whether the client's current mode includes its traffic. Streaming catalogs and AI tools may also depend on the platform's own regional policies and access rules. A successful connection doesn't guarantee that a platform will make all content available. For details on IEPL dedicated lines, relay and direct routes, and choosing a route for different use cases, read the cross-border network service selection guide. There's no need to adjust advanced settings during your first connection.
Once the app you need works, note the configuration and route you used. Next time, check your account overview and the client's subscription update status before connecting. To set up another device, repeat the steps: get a client, import your subscription, and verify the connection. If you need help, open a dashboard ticket and include your operating system, the client message, your plan status, and what you've already tried. Include relevant screenshots with sensitive information hidden so support can investigate the specific issue.